ORDER INFORMATION

 

You can reach Kalani amsterdam by phone Monday through Friday 09.00 - 17.30 at:

+31(0)63 6585312

Orders are place through this web shop. You are of course welcome to phone us for advice. 

Payment Methods
We accept the following payment methods:

  • Payment in advance;

  • Online payment, including American Express, credit card (Visa/MasterCard) and PayPal.

Kalani will ship all merchandise within six business days from time of purchase. 

Shipping Costs*

Country                     Mailbox   

Belgium                     € 8.00    

Denma                        € 8.00    

Germany                    € 8.00    

France                        € 8.00    

Italy                           € 8.00    

Luxembourg               € 8.00    

Netherlands**             € 1.95    

Austria                       € 8.00    

Poland                        € 12.00   

Slovakia                     € 12.00    

Spain                          € 8.00    

Czech Republic          € 12.00    

United Kingdom        € 8.00     

Sweden                     € 8.00    


* For shipping to countries not on this list, please send us an email at info@kalani.nl for a price indication.
** Shipping costs within the Netherlands are free for orders € 40,- or higher.

Returns
Returning items is no issue. Are you not satisfied with your purchase? You can return your products without stating a reason within 14 days after delivery. In this case, we will refund your money with no questions asked. Costs for returning products have to be paid by the customer. 

Returns are only accepted when handled as follows:
Send an email to info@kalani.nl Mention your order number in the email. Wrap the undamaged product (in its original packaging) in such a way that the goods cannot be damaged during shipping. Also mention the bank account number to which the money has to be refunded in your email.
 
Products can be returned to the following address:
Kalani amsterdam

Quellijnstraat 52F

1072XT  Amsterdam

The Netherlands
 

Complaints
Practical complaints are always handled immediately. Please contact us at info@kalani.nl to state your complaint.

Terms and Conditions
Please note that our general delivery terms and conditions apply to all orders. 

Privacy Policy
Kalani respects the wishes of all visitors to this website and acts in accordance with all applicable statutory provisions.